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Spec customers deliver trusted online experiences.

Find out how these companies protect their sites from collusion, abuse, and fraud while providing a frictionless experience.

Featured customer stories

Warner Bros. Harry Potter ride deployed Spec within 3 weeks, connected Kount, then sent risk signals to the system which blocked high-risk payments.
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Sephora used Spec and prevented $6million in loss to fraudulent birthday gift redemption.
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Mercari protects the integrity of its marketplace by passively gathering user data at signup.
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Warner Bros. Harry Potter Ride

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Discover customer identity, intent, and behavior across all of your digital experiences. Highlight opportunities to remove unnecessary friction for your good customers while uncovering where bad actors are attempting to commit fraud and abuse.Discover identity and intent using session search tools to find individual user sessions that could be related to a specific activity. Get instant answers to key questions about any visitor’s journey: who they are, what they experienced, and why.

We were amazed at how powerful the Spec platform is. Not only could we get incredibly rich customer journey data, it alerted us to a credential stuffing attack while it was happening. Even with our sophisticated fraud stack, we had no idea this was going on. We quickly put a new policy in place and shut down the attack.

– James B. Copenhagen

Director of Risk Resources, Indiegogo

How we did it: 1. This is how we were able to prevent this fraud attack from being worse. 2. When a bot was able to successfully log in to an account, a human clearly took the wheel and started taking actions on the account. 3. Spec is able to provide this insight because the Trust Cloud spans the entire user journey, not just login or payments or other isolated moments.

Mercari

Body text (20k char max) with bold, underline, italic styling

Discover customer identity, intent, and behavior across all of your digital experiences. Highlight opportunities to remove unnecessary friction for your good customers while uncovering where bad actors are attempting to commit fraud and abuse.Discover identity and intent using session search tools to find individual user sessions that could be related to a specific activity. Get instant answers to key questions about any visitor’s journey: who they are, what they experienced, and why.

We were amazed at how powerful the Spec platform is. Not only could we get incredibly rich customer journey data, it alerted us to a credential stuffing attack while it was happening. Even with our sophisticated fraud stack, we had no idea this was going on. We quickly put a new policy in place and shut down the attack.

– James B. Copenhagen

Director of Risk Resources, Indiegogo

How we did it: 1. This is how we were able to prevent this fraud attack from being worse. 2. When a bot was able to successfully log in to an account, a human clearly took the wheel and started taking actions on the account. 3. Spec is able to provide this insight because the Trust Cloud spans the entire user journey, not just login or payments or other isolated moments.

Mercari

Body text (20k char max) with bold, underline, italic styling

Discover customer identity, intent, and behavior across all of your digital experiences. Highlight opportunities to remove unnecessary friction for your good customers while uncovering where bad actors are attempting to commit fraud and abuse.Discover identity and intent using session search tools to find individual user sessions that could be related to a specific activity. Get instant answers to key questions about any visitor’s journey: who they are, what they experienced, and why.

We were amazed at how powerful the Spec platform is. Not only could we get incredibly rich customer journey data, it alerted us to a credential stuffing attack while it was happening. Even with our sophisticated fraud stack, we had no idea this was going on. We quickly put a new policy in place and shut down the attack.

– James B. Copenhagen

Director of Risk Resources, Indiegogo

How we did it: 1. This is how we were able to prevent this fraud attack from being worse. 2. When a bot was able to successfully log in to an account, a human clearly took the wheel and started taking actions on the account. 3. Spec is able to provide this insight because the Trust Cloud spans the entire user journey, not just login or payments or other isolated moments.